Roaming Account Manager

Project People
London (Greater)
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
I have a number of fantastic permanent positions open for Account Managers with experience managing external partners (Roaming Partners) or experience in external facing management of key partner relationships to come on-board and work for a reputable multi-national conglomerate committed to innovation and technology, based in Battersea, London. This will be a permanent position with excellent benefits on offer including Car allowance. Candidates must have the flexibility to travel (Europe) and to work a few days a week in the clients office in Maidenhead.

Key Purpose of the Role

* Responsible for all aspects of the relationship with the clients external partners (e.g. price points, services, QoS) whilst ensuring high levels of service delivery is maintained
* Building and maintaining strong, long term and beneficial relationships with our roaming partners;


* Understanding of how changes in telecom/mobile arena can shift business dynamics
* Experience working in an international environment or dealing with various cultures in a business environment;
* Proven work experience in an account manager capacity;
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation;
* Proven ability to manage multiple accounts at a time, while maintaining a high level of attention to detail;
* Excellent listening, negotiation and presentation abilities;
* Strong verbal and written communication skills.
* Background from a mobile operator


* Understanding the basics of mobile network, interconnect and international roaming;
* Project management;
* Good command of a second language.

Key Responsibilities and Tasks

* Manage the process of setting up roaming discount agreements from start to finish, including negotiations;
* Liaise with cross-functional internal teams (including QoS and Analysis/Insights) to ensure a 360-degree approach when negotiating;
* Ensure internal and external stakeholders are kept up to date with progress of initiatives running at any given time;
* Work with Analysis to forecast and track key account metrics (e.g. revenue and cost development);
* Prepare reports on account status;

Assist with challenging requests from OpCos and/or issue

Project People is acting as an Employment Agency in relation to this vacancy

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