Reservations Assistant

Desurvey Plc
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
Reservations Assistant - Birkenhead

Our client operates in the tourist / travel sector and is looking for a candidate to join their Reservations Team as a Booking Assistant on a permanent Part Time basis, working Monday, Wednesday and Friday 9-5.

As the client works in customer service, candidates should be friendly and proficient at dealing with the general public. The role predominantly involves handling sales inquiries for new and existing bookings via the telephone system and a bespoke client database. Therefore candidates are required to have good prior IT skills, and a confident, polite telephone manner - with prior experience in call centre environments being highly advantageous due to the high volume of incoming calls. The role will also involve processing balance payments, and performing some outgoing sales calls to an active customer database advising of promotional offers.

Candidates should have strong computer literacy, including experience of databases, MS Word, MS Excel and MS Outlook. As well as this candidates should also possess excellent organisational and communication skills.

To apply for this Bookings/Reservations assistant role, please click 'apply now' below

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