Account Director - Print & Promo Marketing

Vacancy Filler
London (Greater)
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
Account Director - Print & Promo Marketing


Uxbridge, UK

The Company
Our client delivers an innovative suite of outsourced marketing services to over 50 of the world’s most recognisable brands.

As a global marketing services provider with an unrivaled presence in over 40 countries, they work with clients to develop, manage and deliver their marketing activities, such as creative campaigns, printed materials and promotional merchandise.

Our client's focus on global compliance, local expertise and innovative use of technology is changing the way their clients manage and deliver their marketing activities. They combine over 30 years’ of experience with stand-out thinking to deliver business changing benefits for both Marketing and Procurement clients.

The Role
Our client is looking for an exceptional Account Director, with strong experience across a full mix of marketing services with particular focus on Print, POS and Promotional Goods.

As an Account Director you will provide leadership to a team of Promo/Print Account and Project Managers on-site with their biggest client. The role will focus on providing an outstanding service to their clients whilst spotting opportunity to up-sell services and grow the account further.

What You’ll Do

* Manage the operational relationship with all key client contract owners and product/marketing owners
* Drive agreed savings levels, ensuring that performance against agreed levels are continually measured, delivered and reported in an accurate and timely way
* Ensure that all agreed service levels/KPIs are measured, delivered and reported in an accurate and timely way
* Ensure that corrective actions are taken in instances where agreed savings and/or service levels are not being achieved
* Provide day-to-day leadership and management for staff, based at CCEP offices, Uxbridge
* Work together with the Promo and Print Account Team and broader company management team, ensuring that client service levels are continually monitored, measured and maintained
* Develop operational processes and standards that ensure optimum levels of service and productivity, while ensuring that operational costs are contained within budgeted levels
* Provide reporting within agreed timescales and ad hoc to client, Regional Director, or Client Services Director, as required
* Act as an escalation point for all local issues for the account

What You’ll Bring

* Strong and comprehensive experience of managing and leading teams
* Previous experience as an Account Director with a background in Print, POS and Promo
* Sound knowledge and experience of managing promotional merchandise campaigns
* Proven experience of building strong working relationships at all levels of the organisation
* Experience of managing and resolving employee relations matters
* Experience of inspiring team members to deliver the highest quality of customer service to the client
* Ability to identify and develop areas of service delivery for improvement
* Previous experience working on-site at client’s offices
* Ability to ensuring operational teams are working towards strategic goals
* Strong direction and support for an account management team delivering excellent client service

What They Will Offer You

* Competitive Salary
* Training and Career Progression
* The opportunity to work on-site with one of the worlds leading clients!

If you are looking for an exciting new opportunity within a forward thinking and innovative organisation this could be the role for you!
For more information on this Account Director role, or to be considered please click apply now and a member of their recruitment team will be in touch.


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