Multiple Pensions Administrators - Fixed Term Contracts

Recruiter
Capita
Location
Darlington
Posted
31 Mar 2018
Closes
13 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Multiple Pensions Administrators – Fixed Term ContractsDarlingtonCompetitive SalaryAbout the role We are currently looking to recruit multiple Pensions Administrators to join our organisation on a Full Time Fixed Term Contract basis until initially 30th September 2018 (this may be extended) – please note you do not require previous Pensions experience.Working within our bright and modern office at Lingfield Point, you will be part of our Teachers Pensions contract providing an excellent level of service to members either via telephony support or administrative support depending on your skills and experience. You will ensure work is completed in line with service level agreements and provide a continually improving level of customer service in terms of quality, cost and time.You will help with the day to day administering of members pensions and general queries and enquiries. Working to deadlines you will require an excellent attention to detail and ability to work independently as well as part of a larger team, it is therefore essential that you have a strong background in administration and customer service.About Capita | Employee BenefitsCapita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.What you will do: * Create and maintain consistent and accurate pension scheme records and events * Provide administrative support assisting with a variety of queries * Provide telephony support ensuring an excellent level of customer service at all times * Respond to customers via written correspondence such as letters and emails * General day to day administering of members pensions along with assisting with general queries and enquiries * Cleanse data, updating the system with any changes in information * Work with manual calculations * Provide excellent customer service to all clients, members and third parties in line with service level agreements * Work within set key performance indicators and quality standards and to make every effort to achieve theseYour experience will include: * Previous pensions administration experience is advantageous but not essential as full pensions training will be provided * Administration, IT and customer service skills * Excellent numeracy and written English skills – a Grade C or above in Maths and English GCSE * Track record achieving targets * A flexible approach to work at all times and adaptable to varying demands and workloads with a commitment to ensure tasks are completed to deadline * A high attention to detail and accuracyWhat’s in it for you?At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.Listen | Create | Deliver Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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