Customer Service Advisor - Logistics

Pod Talent Ltd
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
Role: Customer Service Advisor - Logistics

Location: Basingstoke

Pod is currently partnering with a rapidly expanding Logistics Provider and they are looking for a brilliant Customer Service Advisor. You’ll give customers the most positive experience possible.

Your challenge:


Manage client expectations around Logistics issues

Work with major brands across FMCG, Retail and Automotive

Ensure complaints are resolved, liaising with multiple stakeholders in the Logistics function

Building excellent relationships with internal stakeholders and clients

Provide fantastic communication to customers

Your awesomeness:


Excellent communicator and with the best interpersonal skills ever

Problem analyst and problem solver with a ‘can do’ attitude

You will have experience dealing with major brands or businesses

Enthusiastic and persuasive

Experienced in customer service across Logistics

Shift Pattern (4days on, 4days off):

* 06:00 - 18:00
* 08:00 - 20:00
* 14:00 - 02:00

This is a great opportunity if you are looking for your first step into the Logistics market and would like to work with major retail brands!

If you think this is your chance to shine please call Granit Veseli on (Apply online only) or drop an email through to: (url removed)

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies

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