IT Support Analyst

Robert Walters
London (Greater)
13 Apr 2018
20 Apr 2018
Contract Type
Full Time
Robert Walters are currently engaged with a global, FTSE 250, media organisation based In Marylebone. Due to expansion within their offices they require an IT Support Analyst to join their support services team. This role is paying a salary rang of £20,000 - £25,000.

As an IT Support Analyst you will be responsible for providing hands-on 1st and 2nd line IT support to members of staff across the UK office, as well as assisting with local and potentially global projects.

IT Support Analyst Role Responsibilities;

* log and manage IT requests/Issues, ensuring successful resolution or escalation where neccessary.
* configure and role out new or replacement hardware.
* install and upgrade desktop software such as Windows, Microsoft Office, IBM Cognos TM1 and MACCS.
* anticipate potential problems ensuring that they are fixed before they become an issue.

IT Support Analyst Role Requirements;

* Proven workplace IT experience
* Proven web application support experience
* the ability to communicate effectively and proffesionally with people of all levels
* Knowledge of Microsoft Windows 7/10 and PC/Laptop hardware set-up and configuration
* Basic understanding of networking concepts (TCP/IP, LAN, WAN, Firewalls).

This London based, permenant position is paying between £20,000 - £25,000 plus benefits, while allowing you to develop your skills within a fast paced, global organisation.

If you are interested in this position please contact Jordan Stone on +44 (0)(Apply online only) or email at

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