Internal Sales Cramlington - Engineering - Great company

Osprey Engineering Solutions
08 Apr 2018
17 May 2018
Contract Type
Full Time
My client one of the North East's leading engineering firms are looking to recruit an internal sales person into their busy internal sales office.

Reporting to the Inside Sales Team Leader, the Inside Sales role is responsible for the following;

Actively promote, identify and capitalise on all order opportunities, with primary focus as directed by the Inside Sales Team Leader.
Work closely as part of a Team to fully understand:
o Product sector opportunities and plan
o Annual Objectives
o Monthly Objectives
o Daily Objectives
Advise relevant Inside Sales Team Leaders of any cross selling opportunities
Monitor discounts being offered and ensure correct pricing is being applied to all documentation. Seek advice/ approval for any substantial discount requested.
Ensure purchase orders are received prior to invoicing, chasing customers on a regular basis where necessary.
Produce required documentation for quotations, contracts, delivery notes to enable effective invoicing. Ensuring to advise Inside Sales Team Leader of all enquires over the value of £50K (Purchase) or £500.00 p/d (Rental) so the necessary documentation can be produced.
Maintaining a high level of telephone calls to potential, existing and lapsed customers ensuring that we promote customer care and generate new business leads to achieve targets.
Analyse viability of all work conducted.
Ensure any new orders, quotations and lost orders are recorded.
Ensure we are working from the current Supplier Price Lists.
Attend additional training sessions as and when required.
Attend daily and weekly briefing meeting and participate in brainstorming sessions.
Develop and maintain customer database by using resources made available which may include the internet, CRM, InspHire, Sage, Sales Engineers, Business Development Managers.
Corresponding with Customers, Sales Engineers and Business Development Managers to identify Customer requirements.

Assist with stock takes.
Produce weekly / monthly recalibration reminders for customer equipment.
Monitor availability of products and highlight any shortages with relevant Inside Sales Team Leader.
Ensure QMS documentation (procedures and works instructions) are up to date.
Ensure all colleagues are following correct procedures in line with the QMS.
Work closely with Sales Engineers and Business Development Managers from specific target areas to increase sales and customer awareness of our available products. Passing on any relevant customer comments, anecdotes etc to the correct Departments / Managers.
Complying with all Company Procedures including Health & Safety procedures and Directives and Company P.P.E. requirements.
Maintaining a work area that is tidy and free from hazards.
Checking company vehicles before use and driving in a safe and courteous manner.
Representing the Organisation to the highest possible standards at all times.
Reporting any accidents (person, property or vehicles) to the Board.
Any ad-hoc accidents (person, property or vehicles) to the Board

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