IT Support

Recruiter
Spot On Recruitment
Location
Quedgeley
Posted
08 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
IT Support Technician

Salary: £18k - £22k doe

A superb opportunity exists to join a successful e-commerce retailer and offer 1st and 2nd line IT support to end-users and to solve IT issues as they arise. The Company have ambitious growth plans and are looking for someone with experience in a large business with multiple sites and networks.

Duties include;

Providing 1st and 2nd line support to users.
Systems testing
Disaster recovery, fault tolerance and high availability.
Defining network infrastructures and security.
Provide end-user applications support.
Configuring authentication and authorisation services to remote devices.
Setting up and configuring new systems.
Fault diagnostics.

Essential skills:

Solid understanding of software systems and basic architecture principles.
Knowledge of databases, design, SQL, management and report writing.
Experience in a 1st / 2nd line customer support position.
Confident communication skills.
PC and Laptop hardware fault finding and repairs experience beneficial.
Understanding of cloud principles and delivery mechanisms.
Software testing experience.

Excellent career and training opportunities are offered along with a supportive and friendly team

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