Invoicing & Collections Officer

Arl Recruitment Ltd
Hemel Hempstead
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
Fantastic opportunity for the right candidate to join their friendly team.
Based in Hemel Hempstead my client is looking for an experienced Invoicing, collections support clerk.
You will be tasked with making outbound calls and receiving inbound calls and negotiating the repayment of medical debts on behalf of the company's clients. You will also be required to deal with any queries raised.


• Contacting customers whose debts have been referred via the telephone to negotiate the repayment of monies owed.
• Adhere to team standards and legislative guidelines when speaking on the telephone..
• Record key information clearly and precisely using our computer packages.
• Work towards agreed individual and team targets
• Develop self and maintain knowledge in relevant collection activities.
• Adapt communication style to ensure you engage with the customer.
• To carry out any ad-hoc duties as and when required.

Overview of Invoicing Role

To raise high volume of invoices on our internal system, using Consultants own Fee schedule’s to ensure correct fees billed. Being able to liaise with relevant person if further information required. Raise invoices keeping within set time frame.

• To raise invoices in a timely manner (ruling of 5 working days) to insurance companies as well as self-pay.
• To liaise with secretaries or Consultants in regards to missing patient or insurer details.
• Ensuring correct coding is billed from information given on Consultant’s clinic or theatre list.
• Use Consultant‘s own fee schedule and Health insurance companies billing websites, to obtain correct fees to be billed.
• Good basic maths knowledge an advantage

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