IT Operations Manager - Lead/Project/Tech - St Albans - £40k

Recruiter
Greywood Associates Ltd
Location
Hertfordshire
Posted
12 Apr 2018
Closes
13 May 2018
Contract Type
Contract
Hours
Full Time
IT Operations Manager vacancy for a successful tech firm in St Albans who require someone with a solid mix of technical ability, project management and to be able to deal with colleagues at all levels of the organisation. Prioritising activities of the support team is required, keeping a strong focus on the key business systems.

Skills Required

* Proven experience within a hands-on IT Manager or IT Operations Management role
* Good organisational and time management skills
* Windows Active Directory Structure
* Windows Server/Client Technologies (RDS)
* Microsoft SCCM or relevant deployment systems
* Cisco LAN equipment
* Virtualisation technologies - VMware preferred
* Proven experience in working within ITIL based environment in particular Incident and Problem management disciplines.

Responsibilities:

* Liaise with colleagues to research problem and find solution or log/assign a call to the relevant support team
* Escalate issues to 3rd Line support teams, suppliers and management where appropriate.
* Ensure daily checks completed following procedures.
* Assist with compulsory system reviews/audits
* Ensure implementation and adherence to the Security Policy.
* Ensure best use of automated toolsets to assist with the delivery of all service
* To liaise with other departments to achieve best possible operating practices.
* Plan and execute disaster recovery tests of IT infrastructure in line with security policies
* Monitor, manage and optimise Network Infrastructure
* Manage third party deliverables

Send your CV if you think this is the type of role you'd flourish in

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