Senior ICT Officer

Prestige Recruitment Specialists
08 Apr 2018
20 Apr 2018
Contract Type
Full Time
Senior ICT Officer

Prestige Recruitment Specialists are currently recruiting for a Senior ICT Officer to work within a large public sector organisation.
In this role, you will manage key areas of the technology and environment that delivers agreed ICT Services, ensuring that it complies with relevant standards and performs within agreed targets to deliver a secure platform to perform its functions and leads the ICT Service Desk function.
The key responsibilities include:
• Leads on the delivery of an effective ICT Service Desk function that is responsive to user needs.
• Oversees Data Centre facilities, including environmental monitoring such as heat, humidity, cleanliness.
• Contributes to the network security model to actively review, monitor and improve network infrastructure security
• Leads on the configuration of hardware, software and networking links and resolves issues referred upwards from ICT User Support Officers.
• Manages the backup and restore of systems and services to ensure a timely recovery of files and facilities and ensures that backups are viable through a verification process.
• Manages ICT support contracts and leads customer review meetings with suppliers to ensure that they represent value for money and that they deliver the expected level of support or service.
• Advises on the technical specification relating to the development or procurement of new systems or IT infrastructure
• Undertakes planning to ensure that service availability and ICT capacity is able to meet current and future requirements.
• Works alongside third party support providers to resolve issues and fix problems.
• Co-ordinates and delivers of preventative maintenance and replacement of servers, end-user equipment and peripherals.
• Sources, evaluates and procures hardware, software and consumables.
• Provides on-the-job and familiarisation training for colleagues and end-users and provides direction and assistance to colleagues in specific areas of work. Directs the work of ICT Technicians.
• Works alongside users, managers and consortium partners to agree work programmes to deliver their plans with an emphasis on supporting users.
Knowledge and Skills required:
• Advanced practitioner with detailed knowledge over a range of computer hardware types to be able to commission, configure and fix faults by replacing components.
• Advanced practitioner with detailed knowledge on the installation, configuring and fault finding, including current and legacy versions of Microsoft Windows Server, McAfee Anti-Virus, Backup Exec, Microsoft SharePoint, Microsoft Exchange, Microsoft SQL.
• Excellent communication skills to discuss user requirements and describe advances in technology that will meet organisational strategies and explain areas of work confidently and in a way that provides reassurance.
• Knowledge in the use and application of the IT Infrastructure Library, which is the IT Industry framework for IT Service Management.
• Advanced level of Numeracy, literacy and PC user to be able to work effectively in highly technical environment.

Term: Temporary to Permanent
Hours: Full time (37 hours)
Salary: £29,323pa

Please call Beth at Prestige Recruitment Specialists for more information regarding the role, telephone (Apply online only).
Prestige Recruitment Specialists Ltd are acting as an employment agency working on behalf of the client.
Your application will be given consideration and a shortlist of applicants will be submitted to our Client. If you have not heard within 7 days, you have been unsuccessful on this occasion.
Prestige Recruitment Specialists Limited is an award winning independent recruitment agency that has been firmly established for over 25 years within Yorkshire and Lincolnshire

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