Network Support Engineer - Cisco, F5, Checkpoint

Recruiter
CBSbutler
Location
Chesterfield
Posted
05 Apr 2018
Closes
13 May 2018
Contract Type
Permanent
Hours
Full Time
Network Support Engineer - Cisco, F5, Checkpoint

+ Permanent role paying £40-50k

+ Major Systems/Telecomms company

+ Fantastic benefits - great pension

+ Training given

Key Skills

+ Cisco knwoeldge, ideally holding CCNA/CCNP

+ F5 Load balancers

+ Checkpoint

+ Routing & Switching

+ Security techologies

Network Support Engineer - Cisco, F5, Checkpoint

Your primary responsibilities will be to provide our customers with a personal, world class service, delighting customers by delivering brilliant outcomes in line with key performance indicators (KPIs), service level agreements (SLAs) and committed delivery dates.

The role will be internally and externally faced; and you will require a deep level of technical understanding in your chosen field together with the capability to be an ambassador of the services provided by Managed Customer Services to Business & Public Sector customers.

Qualifications:

Preferably

+ Degree educated

+ Qualified to vendor Professional level

+ Qualified to ITIL v3 Foundation level

Skills/Experience:

* 5+ years working within a systems integrator 3rd line support environment as a highly skilled technical engineer.
* Knowledge of MCS products, customer IT systems and applications.
* Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert.
* Possess a deep level technical knowledge of at least one of – F5 Load balancers / Checkpoint, Routing & switching and security technologies
* Have strong service improvement and service transformation skills;
* Have strong organisation, prioritisation, communication (written and verbal), and tenacity and ownership skills

Similar jobs

Similar jobs