IT Support Specialist - Contract 6 Months

Probe Technical Recruitment
06 Apr 2018
20 Apr 2018
Contract Type
Full Time
My client, a specialist manufacturer, is seeking to recruit an experienced IT Support specialist on a fixed term contract basis. The role will initially be for 6 months but could be extended or made permanent.


Primary Duties:

Complete configuration, installation and support of equipment in a Microsoft Windows environment, including computers, servers, printers, and smartphones according to corporate standards and images
Troubleshoot and resolve computer and telephony related issues
Maintaining software applications, operating systems and regular maintenance
Managing assigned projects and system components to deliver services in accordance with established objectives
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Supervising the administration of systems and servers related network to ensure availability of services to authorized users
Train users on the proper use of hardware and software
Solve problems when a user or an automated monitoring system informs them that a problem exists
Monitoring and configuring of backups for essential systems and the responsibility for the sites disaster recovery plan
Any other duties as assigned by management


Strong communication skills, able to communicate effectively at all levels of the organization, and to deliver complicated concepts to a non-technical audience
Technical, analytical, and organization skills required
Able to work well as part of a global IT team with objectives set by leadership that may be out-of-country and in different time zones
Knowledge of Windows Servers, workstations, VMware, anti-virus and other various software applications
Ability to communicate in an understandable, polite and friendly manner, both written and verbal
Ability to work well under pressure, and independently. Attention to detail.
Project and Vendor management skills
Basic SharePoint administration skills are highly desirable
Crystal Reports, Microsoft SQL and Oracle experience is highly desirable


Degree or equivalent
Candidates with suitable experience will also be considered
IT Qualifications such as Cisco and Microsoft will be favoured

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