Technical Support Specialist/Engineer

Recruiter
Ripe 4
Location
Gloucestershire
Posted
05 Apr 2018
Closes
20 Apr 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
A fantastic opportunity has arisen for a Technical Support Specialist/Engineer to make that next career step within global Electro/Mechanical Manufacturing Giant.
The role will see you working within the Technical Services area of our business, supporting and encompassing Technical and Sales support across our Factory Automation range of technologies.
Responsibilities:
• Support in the specification and implementation of Bosch Rexroth Factory Automation products to realise customer specific solutions for a wide range of Industrial Applications and to develop a good understanding of the company products and services, customers, competitors, and the business environment.
• Support the complete Technical sales process from first customer contact through to order fulfilment, having direct contact with the customer, Product Specialists and sales teams.
• Support in the management of customer Enquiries & Technical Requests.
• Identifying opportunities at the customer and looking for ways to add value to these opportunities.
• Assist in providing Technical Product and Application Support to new, potential and existing customers as well as internal and external sales teams.
• Reviewing customer orders which have a Technical content to ensure accuracy on order placement in the manufacturing plant

Your Profile:
• Newly qualified in a relevant degree in Mechanical Engineering
• Ability to read, understand and interpret engineering drawings
• Good analytical and mathematical skills
• Structured working approach to high quality standards
• Good attention to detail, decision making and problem solving skills
• Able to present self well when communicating with customers and suppliers
• Strong MS Office skills
• Good command of English language (spoken and written)
• SAP knowledge is desirable

This is an excellent position for developing your career in an exciting, strong and rapidly growing company and to help shape and play a critical role in this company’s growth!
If you are interested to learn more please send your CV now

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