2nd Line Support Engineer x2

Recruiter
Capita TRACS, Defence and Security Resourcing
Location
Gloucestershire
Posted
09 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
2nd Line Support Engineer x2 – DV Clearance

LOCATION: Gloucestershire

DURATION: 6 - 12 Months Contract with the option for further contract renewals

DAILY RATE: Highly Competitive (dependent on candidate’s level of experience)

ESSENTIAL: DV Clearance required

*** Due to the urgency of this position, the 2nd Line Support Engineers must hold a valid DV Clearance before project commencement - unfortunately we are not in a position to sponsor non-cleared candidates to undergo vetting ***

Role Profile

An exciting opportunity has arisen for two talented 2nd Line Support Engineers to join a progressive and growing IT Support Services team to support the client organisation on Windows 10 and Office 365, which is currently housed on an Azure Cloud platform.

Key Responsibilities

* Incident management;
* Prioritise and manage open incidents;
* Talk users through a series of actions face to face or over the phone;
* Troubleshoot issues, diagnose and solve hardware or software issues;
* Support roll out of new apps;
* Establish a good working relationship;
* Account/profile management;
* Mailbox management.

Candidate Profile

We are quite flexible on whom we bring into our team but a good starting point would be if you can demonstrate working experience and knowledge of the following technology areas:

* Microsoft Intune;
* Squid Proxy;
* Bash.

Technical awareness in any of the following would also be highly beneficial:

* MS Windows 10
* MS Office 365
* MS Azure
* MS SharePoint
* MS Exchange
* Amazon Web Services (AWS)
* IOS and MAC devices

Are you interested??? Do you have the skills and experience we require???

If the answer is yes to both questions, then please apply with your most recent copy of your CV (MS Word version), ensuring that dates of past work history is correct and up-to-date.

Capita Resourcing welcomes applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Services offered by Capita Resourcing are those of an Employment Agency and Employment Business. Applicants will be required to register with us

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