Trainee IT Support Technician

Success Recruit Ltd
31 Mar 2018
20 Apr 2018
Contract Type
Full Time
Success Recruit are currently working with a Financial Company who are seeking to recruit a Trainee IT Support Technician to join their growing team near Grays in Essex.

The successful IT Support Technician must have a passion for IT infrastructure and studied IT at either college or university ideally seeking an entry level role that will grow as they learn in position.

The successful IT Support Technician will be expected to:
• Have excellent communication skills to relay information to non-technical colleagues
• Be able to troubleshoot and solve problems quickly and effectively
• Have knowledge of Windows and Microsoft Office applications

The successful Junior IT Support Technician will be rewarded with:
• Joining a company with exciting growth plans
• Further training to aid progression such as gaining Microsoft qualifications
• Friendly team environment

Job Specifications

Purpose of the Role
The purpose of the IT Support Technician is to provide support to their team and work alongside the external IT company to grow their technical infrastructure whilst gaining knowledge to eventually support at a higher level.

Duties to include:
• Supporting 15 users currently with all IT support
• Installing software and updating hardware for upgrades
• Build a strong rapport with external IT agency
• Troubleshoot printer, PCs, internet and VOIP phone issues
• Backing up files
• Document and image editing
• Updating antiviruses and implementing firewalls
• Adhoc IT support as requested and additional office support projects

Monday to Friday – 9am to 5pm – some flexibility will be required to work until 7pm on Mondays

£17,000 - £20,000 Dependent on Experience

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