Refrigeration Engineer

Recruiter
Magenta International
Location
Essex
Posted
06 Apr 2018
Closes
17 May 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Magenta International are specialist recruiters in the Air Conditioning and Refrigeration sector and are currently looking for;

Vacancy: Refrigeration Engineer

Location: Essex

Reference: RefSrvEng/DH93

Our client has been established for over 75 years and has operated as an Air Conditioning & Refrigeration Contractor throughout the UK during this time.

As part of their continued success in supporting retail clients in the above areas, they are looking to recruit an Engineer with Supermarket Pack & Display equipment to carry out the following;

Responsibilities:

• To undertake reactive works issued through the Service desk within set time frames to ensure customer expectations are met.
• Troubleshoot & carry out diagnostic and fault finding of plant and equipment as required and advise Customer, Supervisors & Account Managers of the repairs required.
• Reduce call volumes and gas usage by ensuring thorough investigations are carried out establishing the root cause of faults to ensure similar breakdowns are not repeated.
• Complete all necessary paperwork, customer in store e-based systems & administration and return to relevant parties as required, in real time (same day).
• Update all job details in PDA in real time
• Liaise with the Spares team to order parts where vehicle stocks are depleted / specialist parts are required.
• Take a proactive approach to client liaison and ensure that concerns are dealt with or relayed to management as appropriate.
• Ensure the Company is promoted in a professional manner at all times, maintaining an appropriate attitude and appearance in front of the Customer.
• If assigned a trainee, mentor and coach them to make sure they have the necessary skills and knowledge to progress their level of competence and ultimately their career development.
• To provide assistance within allocated stores for other engineers and maintenance teams where required.
• Communicate to supervisors and account team to ensure business quotes for identified additional works outside of the contract.
• Monitor and ensure van stock levels are appropriate to allow for a high first fix percentage
Essential Requirements:
 Supermarket refrigeration experience– Including packs & display equipment
 F Gas Certified
 Full clean driving license

All Applicants must have the right to work in the UK or hold the appropriate work permit

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