Customer Comms/CRM Marketing Manager

Yolk Recruitment
Cardiff (Caerdydd)
29 Mar 2018
13 May 2018
Contract Type
Full Time

Customer Comms/CRM Marketing Manager

Up to £35,000

The Opportunity

An exciting opportunity exists for a Customer Communications/CRM Marketing position to join one of the most exciting tech start-ups within Cardiff. If you have a passion for the customer journey and or tech/innovation then don’t let this opportunity pass you by!


·Explore and propose the best ways to proactively approach our customers

·To manage various campaigns from cradle or grave

·Analyse the results to optimize and understand the customer journey and improve conversion rates of both new and fully invested customers

·Work to analyse and minimise the number of customers that drop off during the initial registration process

·Keeping up-to-date with new products, platforms, competitor analysis and industry trends

·Use analytics and CRO to adjust the approach to the CRM system and identify cross-selling opportunities


·At least 2-3 years working in CRM

·Highly skilled/ expert level experience of working with CRM systems and improving the customer journey

·Can demonstrate a strong ROI from acquisition through to conversion and retention

·Experience of compliance processes; financial promotions regulation; and advertising codes of practice (desirable)

·CIM or IDM Marketing (desirable)


·24 days holiday per year plus bank holidays (increases to 28 through length of service)

·Work in one of the hottest tech start-ups in Cardiff

·Brand new offices

·Free gym

·Games room (and a table tennis league!)

·Amazing (and modest!) teammates

·Great company socials

·Private Medical Insurance

·Income Protection

·Company Pension Plan

How to Apply
If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Aaron Elliot at Yolk Recruitment on 02921 673 756.

‘Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at’

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