Travel Administrator

Charter travel
11 Apr 2018
20 Apr 2018
Contract Type
Full Time
Travel Administrator

At Charter Travel LLP we specialise in offering a complete solution to all your travel needs. Whether it is a New York or Dubai weekend break or a family package holiday to Florida or the Caribbean, we have a specialist that can help, we can tailor make any trip to suit you, if you need ideas of where to travel no problem the team are full of suggestions.

Charter Travel LLP is a major competitor in both the national and local travel community; the company is family owned and has been trading since 1988 under the same ownership of Sandra Colbourne, who together with some of the original staff members, have seen its continual growth and expansion.

Position: Administrator
Location: Newbury, Berkshire
Job Type: Full Time, Permanent
Hours: Sunday to Saturday, 09:00 to 18:00 5 days one week and 6 days the next
Salary: Competitive

About the role:

The Travel Administrator will be required to deal with daily duties to include post (both in-coming and out-going) filing, answering the telephone; dealing with client’s queries and calling clients back with a customer service outlook.

Additionally, you will chase late payments, send out client invoices and tickets and you will check invoices from suppliers. You will also answer client’s emails and letters and run statistics collected on our in-house system.

About you:

This position requires individuals with an excellent telephone manner able to cope within a sometimes-pressurised environment and meet deadlines with a flexible approach to working hours. You must be willing to learn our in-house back office system (TARSC) as well as new administration procedures associated with the travel industry. Travel agency experience, or experience within the travel industry is essential.

Experience in similar roles is an advantage, but these positions will be more diverse than most due to the nature of the business and requires applicants who enjoy a challenge and are prepared to work on their own initiative, together with dedication for their job, total accuracy and loyalty to the company. You must be prepared to take on other general administrative duties as and when required.

You may have experience of the following: Office Administrator, Administrator, Office Assistant, Administrative Assistant, Admin Assistant, Administration Assistant, Office Administration Assistant, Travel Agent, Travel Admin Assistant, Travel Administrator Assistant, Travel Advisor, Customer Service Assistant, Customer Service Advisor, Customer Service Representative etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications

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