IT Support Engineer

Genesis Associates
06 Apr 2018
20 Apr 2018
Contract Type
Full Time
IT Support Engineer - Reading

£25k | Company car | Bonus Scheme | other company benefits

Roles and responsibilities:

• Provide cover for the IT Manager during times of holiday and other absence
• Analyse the cause of IT issues and resolve within a timely manner
• General management of the hardware, software and other devices of the office and other various locations
• Make sure that all hardware and software routine monitored accordingly
• Maintain economic stock levels of IT equipment and consumables
• You will be asked to provide training for the users of all hardware and software to ensure it is being used till full capacity
• You will be expected to take apart and build machines to try and trouble shoot the issue internally

The successful candidate will be able to:
• Have strong knowledge of multi-functional printers, other MFDs and VOIP systems
• Must have previous experience working with Kofax software solutions and have a strong understanding of the software
• Able to work independently to take apart, build and repair multi-functional devices and smaller devices
• Experience of manufacturing ERP systems and process control is advantageous
• Must have great problem-solving skills and be willing to handle problems as soon as they occur
• The successful IT Support Engineer must come across very approachable
• Highly organised with the ability to foresee issues/opportunities and act accordingly
• Desire to expand knowledge and responsibilities as the company continues to grow
• Self-motivated and comfortable working alone, with supervision or as part of a team
• Must be conscientious and be willing to get the job done to the best of their ability, even if that means going above and beyond
• It is essential that the IT Support Engineer has previous experience working in a similar role

• IT Support Engineer - £25k salary
• Company car
• Bonus scheme
• Other company benefits

If you wish to know more about the IT Support Engineer or wish to apply for the role please get in touch on (Apply online only) or email on

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