Support Worker (Young / Parent Carers)

Carer Support Wiltshire
11 Apr 2018
20 Apr 2018
Contract Type
Full Time
Support Worker (Young / Parent Carers)

Exciting new opportunities at Carer Support Wiltshire Following the award of a large contract to support carers of all ages in Wiltshire over the next five years, a number of exciting new opportunities have arisen to join this forward-thinking energetic team, committed to supporting carers in Wiltshire and beyond.

With a large volunteer workforce, CSW are leaders in the local voluntary, community and social enterprise sector (VCS). Their work is recognised nationally making this a busy and fulfilling place to work.

Position: Young Carer / Parent Carer Support Worker (Inc Transition Assessments)
Location: Wiltshire (offices based in Semington / Salisbury and home-based option)
Job Type: Full Time, Permanent
Hours: 37 hours per week Monday to Friday plus occasional weekend / evening
Salary: £21,530 - £23,698 per annum

Closing date for applications: 17th April 2018
Interviews will be held w/c 16th April 2018

About the role:

The Support Worker (Young / Parent Carers) will support young carers aged 8 to 17 to achieve their personalised outcomes as identified in Wiltshire Council’s young carer assessment and support plan. You will complete outcome-focussed transitions assessments for young carers and complete outcomes-focussed transitions assessment for parent carers who have children with care and support needs moving into adult services.


- Undertake Transition Assessments for young carers and parent carers where required
- Ensure young carers and adults are kept safe from harm, making appropriate referrals following CSW’s policy and procedure
- Provide, in a timely manner, direct advice, support and information to young carers on caseload through face to face meetings (some of which may be at the carer’s home), by telephone, or other online communication tools
- Work closely with the subcontracted young carers activities and breaks provider to ensure young carers access agreed breaks and respite service
- Act as intermediary for young carers on caseload as required (whilst encouraging independency whenever possible)
- Make referrals to appropriate services for young carers / parent carers on caseload as required.
- Manage own caseload, liaising with line manager and other workers as required
- Maintain accurate, timely and detailed records of all support work undertaken on the Carer Support Wiltshire database and / or other reporting systems as required
- Attend regular caseload supervision meetings, to share good practice and ensure your own support needs in managing your caseload are met
- Identifying appropriate sources of information, advice, benefits, equipment and services which carers can access, and updating shared resource information to reflect this
- Actively contribute and participate in publicity events and represent Carer Support Wiltshire in a positive manner and to raise awareness of carers’ needs
- Actively identify own training needs and personal development, and to participate in training sessions when required
- A flexible approach is required for this role and you may be asked to undertake other duties from time to time as determined by your line manager and in keeping with the purpose of the post and after consultation with the post holder

About you:

- Good standard of education
- Further qualification in childcare, social work, social care, counselling, youth work, family support or education.
- Experience of paid or voluntary work with children, young people and their families
- Good Communication skills, with experience of carrying out assessments over the phone, and face to face
- Good understanding of the Care Act 2014, Children and Families Act 2014, the Children’s Act 2004 and other linked legislation
- Knowledge of multiagency working, including: whole family assessments, holistic approaches and liaising with other agencies
- Good understanding of safeguarding of children and young people and adults
- Competent and experienced user of IT Systems
- Car driver and owner

You may have experience of the following: Support Worker, Third Sector, Care Worker, Not for Profit, Social Care, Healthcare, Volunteer, Voluntary Sector, Care Assistant, Community Care, Healthcare Assistant, Vulnerable People, Social Worker, Family Refuge, Family Refuge Centres, Family Community Centre, Mental Health Services, Youth Project etc

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications

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