Credit Contoller

29 Mar 2018
13 May 2018
Contract Type
Full Time
An opportunity has arisen to join one of polkadotfrog’s clients as a credit controller

Acting as point of contact for all Credit Control queries, ensuring payment terms are met & chasing outstanding debt.

Key Responsibilities

·The payment collection of debt on multi company ledgers.

·Monitor and maintain accounts.

·Timely and effective collection of all debts and customers payments.

·Maintain contact with clients to ensure invoices are clear for payment.

·Process client refunds.

·Identify accounts to be sent a suspension notice pending restriction.

·Place restrictions on clients’ accounts due to non-payment.

·Liaise with the accounts team to allocate payments.

·Maintain & Update Direct Debit instructions.

·Collect card payments over the telephone.

The Ideal Candidate

·Previous experience working in a high volume Credit Control Department preferably in a commercial fast-paced environment.

·Experience working with Sage and databases as well as MS Office

·Excellent organisation and administration skills.

·Excellent customer service manner

·Good attention to detail and accuracy.

·Demonstrates tact and diplomacy.

·Calm, confident manner able to work effectively under pressure.

·Solution focused and flexible approach to problem-solving.

·Able to prioritise effectively


·Flexible working

·Auto enrolment in company benefits scheme including: ability to buy and sell annual leave, cycle to work scheme & childcare vouchers

If you are interested in this position, feel you have the relevant skills and would like to apply please call our team asap on 01954 213400.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion.

polkadotfrog Ltd is acting as an employment agency in regard to this vacancy. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

With offices in Cambridge, Peterborough, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.

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