Trainee Communications Engineer

Data Kom Ltd
Bridgend (Pen-y-bont ar Ogwr)
29 Mar 2018
13 May 2018
Contract Type
Full Time

DataKom are a well-established, award winning Telecommunications Company based in Bridgend. At DataKom our primary focus is to ensure the best customer service for our customers.

An exciting opportunity for a motivated individual to join our thriving organisation as a trainee telecom engineer. As a member of the DataKom engineering team you will have excellent customer service skills matched with a practical and solution-based approach to all customer requirements. You will have a basic understanding of business telecoms and telephone systems. You will be comfortable working as part of a team with a view to work on your own with a customer focused approach.

About the role:

You will be:

    Installing telephone systems for our clientsConduct full training session for our clients on the installed systemsWork with various departments throughout the company to ensure the best customer experience for our clientsAttend client sites when they raise faults to our in-house tech teamDeveloping your knowledge on our products and services to be able to upsell to our clients


    Excellent communication skills, both written and verbalExcellent customer service skillsIT skillsAbility to work to deadlines with good time managementKeen to learn new technologies and willing to develop through self-learningBased in South WalesClean full UK driving license

·Knowledge of telecoms systems but not essential

·Experience in installing phone systems

There will be full training provided for the chosen candidate. If you have a “can do” attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you.

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