IT Support Technician Apprentice - 05436

Baltic Training Services
04 Apr 2018
13 May 2018
Contract Type
Full Time

Baltic Training are pleased to be working with Full Circle IT to recruit for an IT Support Apprentice to join their team based in Bolton.

Full Circle IT offer a first class consultancy service. Some of the services they offer include remote support, online back-up, bespoke software and networking. Full Circle IT' philosophy is for people to get the most out of their software. Their aim is to make their client's IT systems and processes more efficient by making them seamless and invisible.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in a way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

  • 1st Line Support.
  • Logging calls and escalating requests.
  • Troubleshoot problems for clients.
  • Support the internal IT infrastructure.
  • Perform daily, weekly and monthly clients.

Training to be provided:

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • ITIL Foundation
  • Cloud Fundamentals
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and qualifications required:

  • Good communication skills.
  • Good organisational skills.
  • IT Literate.
  • Knowledge of Routers, Networks, Switches.
  • Knowledge of Operating Systems.

The future is bright
Upon completion of the 15 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

  • £170 per week
  • Full time (37.5 Hours per week)

Location and travel
Their office is based in North Bolton and there are bus stops nearby that run services to Central Bolton and Blackburn.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.
So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process. In the meantime if you want to get a head start on the other applicants expand you knowledge with the links provided!

Good luck and we hope to hear from you soon!

This job was originally posted as

Similar jobs

Similar jobs