The primary purpose of the sales support administrator is to assist the protection and mortgage advisers in placing customer applications on risk. This will include calling the customers to chase for outstanding information, liaising with providers and lenders and general admin functions as well as maintaining the CRM records accurately.
Qualifications/ experience:·Ideally experience in a sales support role ideally mortgages. ·Strong customer service skills.·Clear communication skills with the ability to engage customers over the phone.·Exceptional telephone skills.·Professional with the ability to use own initiative.·Self-motivated with the ability to work within a team.
Knowledge:·Knowledge of financial services, including data protection, GI and mortgages.·Microsoft Excel competence.
Skills and competencies:·Good Customer care skills.·Good written and verbal English.·Accuracy and attention to detail. ·Good organisational skills.·Good computer and keyboard skills ·Ability to work under pressure and deadlines·Ability to work well independently and as part of a team.·Good administrative skills.·Quick to learn.·Proactivity.
Hours:·9:00 – 5:00 Monday to Friday
Salary:·£9.43 per hour
This is an ongoing temporary assignment
This job was originally posted as www.totaljobs.com/job/80714102