Customer service Claims Handler

29 Mar 2018
23 Apr 2018
Contract Type
Full Time
Kindertons Accident management are recruiting for Claims Handler to join our office based on Marshfield Bank.

Our Claims Handlers epitomise our business, showing empathy, compassion and a high level of customer service.

You will be dealing with all aspects of the claim, managing your own case load of customers who have received a hire vehicle from Kindertons direct fleet. Once our new claims team have dealt with and organised for the client to go into a hire vehicle our On-hire claims handlers will then look after the customer from the inception of hire to collection.

You will be responsible for organising your own working day. Be able to manage a heavy work load.

Proactively monitor the repair periods updating all parties regularly within set guidelines.

Communicating with your client’s, the responsible party, their insurers, solicitors and various other parties involved in the process.

It will be your responsibility to follow up on any outstanding issues, such as witness reports/third party details.

Duties include;

Arranging collection of credit hire vehicles from our extensive fleet.

To provide a general administrative service to your management team.

To establish working relationships with your fellow team members and other internal parties involved in the process.

You will have;

The ability to work on your own initiative whilst being an integral part of our claims teams.

Our offices are fast paced, target driven places to work therefore you need to be able to reprioritise quickly, manage your own caseload and be adaptable.

Confidence is also a must have, along with a great telephone manner.

We believe our Customer Service levels are unrivalled in our industry, therefore if you are interested to work in a fun, highly motivated environment and that you have the transferable skills to succeed as a Claims Handler in our business, why not apply today.

Working hours - Monday to Friday - 8.30am - 5.00pm

Saturdays - 1 in 4 on a rota - paid at a time and a half.

immediate interview and start available.

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