Case Manager

Recruiter
Wheatcroft Sims Associates
Location
Nottingham
Posted
29 Mar 2018
Closes
13 May 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Location: Chilwell

Salary: £15200 (Plus monthly bonus between £250 - £600)

This role will be to Book, Amend and Manage the diaries of the Management Team.

DUTIES & RESPONSIBILITIES

- Arrange appointments for all cases received, liaising with applicants, vendors, estate agents, clients and lenders to manage expectations effectively.

-Ensure that diaries are effectively booked in a logical geographic way and are at maximum capacity each day.

-Provide administrative support as and when required.

- Offer non-optional timeslots to customers which to maximise bookings

-Use initiative to mitigate disruption due to last minute changes and make effective use of available time slots.

-Follow up calls where necessary whilst managing customer expectations effectively.

-Identify and escalate priority issues.

-Identify marginal gains opportunities and communicate to Line Manager.

Wheatcroft Sims acts as an Employment Agency


This job was originally posted as www.totaljobs.com/job/80668844

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