Senior Loss Adjuster

Crawford and Co
London (Greater)
30 Mar 2018
19 Apr 2018
Contract Type
Full Time

Senior Loss Adjuster ICE (CAR & LIABILITY)

MBA are recruiting for an exciting global organisation where their people are at the heart of everything they do. They are a strong, safe and regulated organisation with an established and experienced management team and our clients can feel confident that we will work with them in pursuit of customer service excellence.

Crawford & Company are renowned for their claims management expertise. They work in partnership with their clients through shared values and enthusiasm for service excellence and to jointly focus on what matters most to our customers. Their great training, combined with a commitment for continued development is a core value and they are now seeking like-minded claims professionals who share their passion and will excel in their work.

We are looking for a talented Loss Adjuster specialising in Liability and a Loss Adjuster to specialise in CAR to join their close knit team based in their London office.


  • Strong communication skills both written and verbal.
  • Excellent customer service, organisational & communication skills.
  • ACII and /or ACILA qualification.
  • Experience of Liability claims

Job scope:

  • Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate.
  • Calculating and agreeing settlement of claims, and preparing final reports.

Key Responsibilities:

  • Receiving and acknowledging new claims.
  • Market for existing and new business lines.
  • Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers and retained Experts.
  • Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
  • Visiting sites, interviewing witnesses and preparation of witness statements.
  • Instructing and controlling surveyors, lawyers, forensic scientists and other experts as appropriate.
  • Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
  • Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
  • Maintain and update files and records keeping fully up to date on any technical or legal changes that may have a bearing on a case.
  • Maintain awareness of Business Continuity programme and role within it.

General Background, Experience & Professional Qualifications:

  • Strong communication skills both written and verbal.
  • Excellent customer service, organisational & communication skills.
  • ACII and /or ACILA qualification - or working towards this.
  • Experience of Liability claims

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