IT Support - French Speaking

Recruiter
Concept Information Technology Limited
Location
High Wycombe
Posted
29 Mar 2018
Closes
16 May 2018
Contract Type
Permanent
Hours
Full Time

1st Line Support - French Speaking

High Wycombe

£22-24K + bonus

An industry leading organisation is seeking a Service Desk Analyst to join their organisation on a permanent basis. The role will involve working in a busy service desk capacity ensuring that their French customers are being provided with a high standard of customer service.

Client

  • Do you want to work for an industry leading organisation?
  • Do you want to work in part of a team providing technical support?
  • Are you looking to progress your career in a service desk role?

If all of the above sounds like your next move then please see the brief job spec below, a detailed job spec is available.

Role

  • You will be the first point of escalation for any technical issues within the organisation
  • Provide high class customer support
  • Ensure that all technical tickets are supported within the given time frame

Requirements

  • Previous experience of providing telephone, remote, e-mail support
  • Technical experience will include MS Windows XP/7, MS Office, printer setup & configuration,
  • Basic network support, PC, laptop
  • Experience of working as part of an IT Support Team
  • Experience of EPOS till systems (Highly beneficial)
  • Must be fluent in French

Salary

£22-24K + 10% Bonus

To be immediately considered please apply now.

Key Skills

French Speaking - IT support - Service Desk - Help Desk - 1st line support - Fluent French


This job was originally posted as www.jobsite.co.uk/job/960431984

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