Database Manager - Raisers Edge - Part time, 21 hours

Better Days Recruitment Ltd
London (Greater)
14 Apr 2018
18 May 2018
Contract Type
Part Time

My client within the Charity sector is looking for a Database Manager with Raisers Edge experience to join them on a part time basis.

Following a review of their data handling, a number of recommendations have been made and they are now looking for a Database Manager to join them. The successful candidate will need to lead on implementing the recommendations, including the following immediate developments over the next few months:

  • adoption of the Import-O-Matic data import tool that is compatible with Raiser’s Edge
  • adoption of The Mergician mass merge and dedup tool that is compatible with Raiser’s Edge
  • a cull of redundant data and data cleanse
  • development and implementation of documentation on import processes
  • development and implementation of service level agreements and KPIs for imports, exports, data entry, new constituents and new direct debits

The Database Manager, part of the fundraising team, will be responsible for managing and developing the database ensuring that the files received from third party agencies and internal webpages and databases are scheduled and loaded regularly with the highest level of accuracy and integrity. You will be the first point of contact for all database requests, ensuring that requests are logged and fulfilled in a timely manner to support the fundraising and other activities such as regular surveys.

Duties and responsibilities

  • Managing and administering the database ensuring it is as fit for purpose as possible
  • Awareness and understanding of the UK Data Protection Act 1998 and upcoming GDPR
  • Ensuring that the Raiser’s Edge database is configured and prepared to record GDPR/consent data from its various data capture points
  • Maintaining an understanding of system security features and protocols
  • Management of data imports, requests and exports
  • Efficiently performing data transformation of data received from various sources for import to Raiser’s Edge
  • Implementing and managing regular internal data cleansing processes to ensure that data quality within the database is as high as possible
  • Additionally implementing and managing data cleansing on occasion with a third party supplier to ensure that data quality is optimised as well as regularly operating the internal deduping tool
  • Ensuring information is entered correctly, carrying out data quality control and ensuring information is retained correctly
  • Providing insightful reports on fundraising campaigns to support individual appeals and overall strategy
  • Ensuring that any database problems are investigated, diagnosed and resolved, referring to other users as necessary
  • Providing training, support and guidance to all staff involved in data entry
  • Setting standards across the office for data collection and ensuring templates and guidelines are kept up to date
  • Liaising with internal and external data suppliers
  • Ensuring that Raiser’s Edge software upgrades are planned and implemented in a timely manner
  • Maintaining an awareness of development tools associated with the database that might improve operations

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