IT Support Technician

QA Ltd
29 Mar 2018
16 May 2018
Contract Type
Full Time

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This is an opportunity to join a young dynamic technology provider providing varied networking and technology solutions to the SME marketplace in Scotland. The role provides a fantastic opportunity to gain exposure to a very varied and challenging career with the technology sector. This role involves both remote, on-site support, system builds - both on client site and remotely.

Key Responsibilities:

You would be working with the following technologies:

  • Working with the following technologies:
  • Cisco Meraki cloud managed networking;
  • SIP Telephony; Windows Server environments; Windows desktop environment; Citrix; VMWare plus client technologies such as Satellite, EFM , leased line and standard DSL connectivity

Required Skills:

  • Someone with working knowledge of networking and IP
  • Someone with working of leading desktop operating systems and ideally a knowledge of MS Office 2013/2010/2013/2016
  • An individual with a rudimentary knowledge of basic LAN infrastructure and ideally a knowledge of WAN/LAN interactions.
  • Someone with a working knowledge and familiarity with Windows server operating systems and at least a rudimentary knowledge of Windows domain environments
  • Someone with basic knowledge of firewall and cyber security methods and practices
  • Someone with the ability to communicate with users with limited or no technical knowledge and to troubleshoot as required


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Mon - Fri
  • 9am - 5.30pm

Important Information

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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