Linux Support Analyst
Linux Support Analyst - This position is located near Newbury but is commutable from surrounding areas.
About the Company:
The Company is experiencing growth due to contract wins and acquisitions. They are a leader in their particular area of ERP implementation and have a vibrant working atmosphere. You will be rewarded with an excellent salary and benefits, including bonus.
This is a great opportunity for a Linux professional to work in a growing technology Company where they invest in their people and promote from within.
The role on offer is for a Linux support analyst to support my client's suite of software solutions. You will be resolving server issues from the customer by using analytical skills so an appreciation of the software development lifecycle and how databases are structured would be an advantage in addition to your Linux skills. Additional experience of programming in one VB, Java, C or C++of is highly advantageous, this experience can be through your University studies.
My client is looking for someone who has worked on a support desk who has knowledge of helpdesk software and adherence to SLA's. Communication skills are key due to the amount of interaction required with the customer base.
Your responsibilities will include call logging, handling customer Linux server queries both pre and post go-live, installation of software releases and system installations. The role will be very varied and give you the opportunity to work in a software company to progress your career in technology.
- Oracle Linux
- Helpdesk software (such as Remedy, Heat)
- Working to SLA's
- Database understanding
- Previous experience in Customer Service (non-IT is acceptable)
This position offers a comprehensive blue chip benefits package including:
- Bonus Scheme
- Private Healthcare
- Life Assurance
- Child Care Vouchers
- Subsidised Gym Membership
- Critical Illness
F5 IT Recruitment Ltd work with many blue chip organisations on all levels of technical positions. You can find more information about us at our website. We provide a true consultancy service which complements you in your search to 'Refresh Your Career'.
This job was originally posted as www.jobsite.co.uk/job/960431022