IT Service Delivery Engineer

Cloudscope Ltd
28 Mar 2018
16 May 2018
Contract Type
Full Time

IT Service Delivary Engineer in Framlingham

CloudScope are working with a awarding winning telecommunications and VOIP company have a massive focus on innovation and continues to push the boundaries of the industry. They are looking for a determined, IT service delivary engineer to join the team and to play a pinnacle part in the development of software solutions. You will be joining a team who will be building who will be building telephony software solutions. You will working in the service delivery team.

The Role

  • Test orders before delivery
  • Resolve configuration faults
  • Contacting clients
  • Handover built services
  • Ensure customer requirements are met

The Candidate

  • Ability to adapt to new technologies
  • Ability to maintain focus
  • Excellent written and verbal communication skills
  • Confident manner working directly with customers
  • Only up to ten words each bullet point
  • Ability to perform effectively under pressure
  • Familiar with making database queries
  • Knowledge of cloud telecoms systems
  • VoIP phone configuration and fault finding
  • Working knowledge of SQL
  • Understanding of relational database structures


  • £17k - £23k
  • Pension
  • Car parking
  • Fantastic career progression

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