Level 3 Infrastructure Technician Apprentice

QA Ltd
28 Mar 2018
16 May 2018
Contract Type
Full Time

Employer Description:

An excellent opportunity has arisen for an IT Apprentice at my client, a Wirral based company providing a range of cutting-edge, bespoke IT solutions to clients across the North west.

They are looking for a keen and eager individual with great communication skills to join their team, providing technical support both on-site to clients and within the company.

The client facing aspect of this role means good customer service is key!

Key Responsibilities:

  • Provide an IT support and service function to clients with whom the Company does business with.
  • Provide an IT support and administration function to the Company as required by the Managing Director and the needs of the business
  • Identify new opportunities, methods of work and solutions to IT issues and bring these to the attention of the Managing Director
  • Carry out, or assist with, the installation of IT related systems, whether these be software or hardware, as required by the contract specification
  • Provide general administrative duties as required by the company from time to time
  • Receive calls from clients and others and direct these to the appropriate person where necessary
  • Promote quality of solutions/service to clients and conduct oneself in a professional manner

Required Skills:

  • Excellent telephone manner & communication skills
  • Positive attitude, motivated & committed to personal/professional development
  • Good planning and problem solving skills
  • Ability to work well both individually and in a team
  • Proficient in Microsoft products and other relevant software


  • Interested candidates should have at least 3 GCSE's A-C plus English and Maths at grade D or above. You should be eager to develop your skills and embark on a career in the exciting and ever-changing field of IT!

Additional Information:

  • 35 hours per week
  • £150 per week


  • 28 days holiday (inc. bank holidays)

Important Information

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

This job was originally posted as www.jobsite.co.uk/job/960419995

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