IT Helpdesk Analyst

Certas Energy UK Limited
28 Mar 2018
13 May 2018
Contract Type
Full Time

Our Role

As a OTC Support Analyst for Certas Energy you’ll have access to:

• Career progression within a multi layered company structure
• Ride to work scheme
• Brand discounts through Certas group scheme

In this position you will be working in a fast paced customer facing environment. Supporting and training users with the On Truck Computer (OTC).

In addition to the user support elements of the role you will also be responsible for managing the relationships with our 3rd party suppliers and the implementation of any changes and updates/

Are you a OTC Support Analyst? We’re looking for:

• Very strong IT skills
• Excellent communication skills
• Administration skills
• Attention to detail
• Good working application of Health and Safety principles
• High degree of self motivation

Company Information

We employ 2,500 colleagues based across our depots around the UK from the highlands of Scotland to the Channel Islands. We recruit sales people to sell our fuel, oils and lubricants as well as drivers to deliver the products to our customers who may be individual home owners, farmers, small or large businesses! Also essential to our business are our management teams and colleagues within, Marketing, HR, Finance, IT, Health and Safety and Legal. In addition, we have a dedicated team of service engineers who work within Team Energy. Key to our success are our people and our learning and development team ensure we can nurture our talent and support colleagues with their aspirations and growth through programmes such as Inspire, our WOW training courses and apprenticeships.

It’s also worth noting we are part of the wider DCC PLC group which is a FTSE 100 company. Being part of the group gives our colleagues opportunities to work alongside other businesses to share best practice and develop into roles across the businesses in the group.

Our Mission

We work as one team, making our energy expertise and outstanding service count for all our customers.

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