Hospitality EPoS Systems Trainer

Concept Information Technology Limited
London (Greater)
28 Mar 2018
16 May 2018
Contract Type
Full Time

Are you currently working as a general or assistant manager in a pub/restaurant and looking for a change of career?

A leading hospitality organisation are currently recruiting for a permanent EPoS System Implementer/Trainer to join their team. The position will be field based, require UK wide travel and frequent overnights away from home

The Role:

  • To liaise with colleagues and customers regarding site surveys, installations, training
    and support requirements, and evaluate services provided
  • To create customer specific implementation and structured training plans, undertaking 'Training Needs Analysis' where applicable
  • Ensuring installations are carried out efficiently and effectively
  • To conduct site surveys, hot staging, installations, delivery of professional structured training courses and go-live support as and when required, adhering to established working procedures
  • To ensure knowledge base of Zonal products, new releases and technical knowledge (to include
    SQL) is kept up to date, continuously broadened and can be applied and
    transferred to daily operations
  • Knowledge of Aztec data setup required to assist customers in setting up their system
  • Ability to advise customers and troubleshoot, through understanding installation
    processes for Aztec modules (in a modular upgrade), network topology, IP addressing, sub-netting and network communications
  • To provide a professional flexible approach to implementation, training and go-live support throughout the UK

Experience Required:

  • Previous training experience
  • Azteq experience
  • Hospitality experience e.g. general or assistant manager


£26,000 + company car + 25 days holiday

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