HGV Technician (Late Shift Supervisor)
HGV Technician Supervisor - Last Shift.
£17PH + OT + Benefits
A prestigious Commercial Vehicle Dealership based in Swindon have an urgent vacancy for an experienced HGV Technician Supervisor to manage the Late Shift.
The HGV Technician Supervisor will be responsible for all work procedures and processes given the legal and manufacturer related specifications and standards, with the aim of smooth, professional and timely handling of all due diagnostic, repair and maintenance work.
The key tasks of the HGV Technician Supervisor role will be to support and promote employees in order to improve repair quality, processes and attitude. Support the technicians and/or independently conduct workshop test drives in order to check customer complaints.
Ensure efficient utilisation of all available resources in order to achieve the set operational goals and workshop KPI’s. Ensure the availability of all workshop equipment and tools, including the special tools prescribed and monitor their proper function. Coordinate with the Service Advisor with respect to order authorisation for work required which exceeds the original customer order. Assist the workshop controller in Allocating job cards and manages technicians to maximise the throughput by aligning jobs to skill sets within team. Ensures all work is clearly handed over to the next team leader or workshop control. Ensures the workshop observes all warranty process conditions, including the correct tagging and storage of warranty parts. Provide coaching and guidance to team members where required. Identifies and organizes staff training needs for improving technical knowledge and job performance. Gives practical assistance, on-the-job training and technical advice to team members as and when required.
This job was originally posted as www.jobsite.co.uk/job/960413015