Director of Contract Management
First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data Global Financial Solutions provides large national and global financial institution clients with a broad range of credit solutions and output services that allow them to facilitate payments for millions of consumer and business customers around the world. GFS solutions include credit and retail private-label card processing, as well as licensed financial software systems, such as our VisionPLUS bank processing platform, and lending solutions. GFS also provides financial institutions with a suite of related services, including card personalization and embossing, statement printing, marketing and referral programs, client service, and remittance processing.
Position Description Overview
Member of the contracts management team covering all aspects of contracts management for Global Financial Solutions outside North America.
Scope of Job
The role covers all contracts relevant to Global Financial Solutions outside North America. Significant travel is likely to be required (perhaps 20% of the time), to locations sometimes distant from the UK, sometimes at relatively short notice.
The role involves significant autonomy. In most respects, the role holder would take lead responsibility for relevant tasks, with limited oversight from the head of contracts for Global Financial Solutions outside North America.
- Responsible for a wide range of contracts-related tasks, but likely to be focused on: Leading audits of relevant First Data clients’ compliance with their obligations under software license agreements. Tasks typically include preparing for and conducting a two/three day audit onsite at client premises (with one or two colleagues from different backgrounds eg specialists familiar with relevant software), preparing compliance reports and co-ordinating follow up resolution of contract gaps.
- Co-ordinating negotiation of contracts with First Data’s clients, ranging from very large-scale new relationships (as part of a team including product and legal representatives) to small-scale renewals/amendments (operating with significant autonomy).
First Data is an Equal Opportunity Employer