Retentions Advisor

Gibson Hollyhomes
11 Apr 2018
16 May 2018
Contract Type
Full Time

Award winning Financial Services Provider

Fun and Vibrant work environment

Great incentives- recently been to South Africa, Private Medical Insurance, 25 days holiday plus all bank holidays,

£18,514 + OTE £40,000

I am currently recruiting for an award winning Financial Services Provider who are based in Stockport. The company have gone from strength to strength, providing people with private medical and life insurance.

I am looking for people who have previous experience working within a sales position, who are looking for a rewarding career within a business that is enjoying great growth.

Job Description

  • This role will involve the retention of existing customers.
  • You will also be responsible for driving an increased conversion of profitable schemes in line with the current business model and maintaining current service level agreements.
  • Long term relationships with customers developed to enable life time value to be maximised.
  • Operate within FCA guidelines.
  • Achievement of KPI monthly targets

Skills Required

  • Telephone sales or call centre experience with an excellent telephone manner
  • Must have a keen eye for detail
  • Experience of working in PMI industry, financial or Insurance services
  • Will maintain a positive and pro-active manner in carrying out all tasks, acting as a champion for change and supporting management decisions, so as to contribute to good team spirit and cohesion
  • Bright, intelligent and inspiring
  • Passion for quality and highest levels of service
  • Innovative (creative, able to challenge, improve)

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