Duty Manager

McCarthy Recruitment Ltd
13 Apr 2018
18 Apr 2018
Contract Type
Full Time
Job Title: Retail Duty Manager
Location: Basingstoke
Salary: £17000 - £19000
Role: Permanent


Are you a Retail Duty Manager looking for a business to flourish in?

Are you looking to fall back in love with your retail career?

We are looking for friendly, positive, approachable and adaptable managers to join this fantastic business. Does this sound like you? Then read on...

My client is a growing people focussed retailer who are looking to hire extraordinary retail talent to nurture their in-store teams.

As a Retail Duty Manager for this iconic brand, you will have total responsibility for mentoring and motivating your team to exceed business metrics and expectations.

You will be encouraged to develop a capable team around you in order to offer high levels of customer service.

  • A confident people person who is able to coach, inspire and lead a team to success
  • Previous success working in a dynamic environment where a focus on pace and delivery is encouraged
  • A current retail supervisor or team leader who is looking to progress in the near future would be encouraged to apply
  • With a can-do attitude, a naturally confident personality, passionate about people and achieving in your role. Your determination and focus to achieve fantastic results will shine through when you talk through your achievements
  • You will be articulate and be able to communicate and inspire team members of all backgrounds, accountable for all retail basics, you will love delivering retail excellence

  • Supporting and developing a team of diverse individuals, from recruitment to induction and beyond
  • Ensure all staff are multi-skilled to complete a wide range of duties and all staff have a good knowledge of products and services within the store
  • Complete yearly performance and progression meetings for staff within agreed time limits
  • Maintaining a business that is viewed as the best of British, maximising sales at every opportunity and maintaining positive standards
  • Understand customers, anticipating their needs, setting fantastic standards of service
  • Ensuring staffing levels are adequate to meet customer expectations for the whole store
  • Identify business levers and actively assist the Area Manager to keep track of the competition so that the business can respond to change
  • Manage stock availability and waste, mentoring team members on how to achieve excellence
  • Driving customer service standards to achieve sales and exceed customer happiness targets
  • Identifying the potential and nurture staff development and supporting staff to achieve their potential

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