Product Genius

Renault Retail Group UK Ltd
London (Central)
11 Apr 2018
29 Apr 2018
Contract Type
Full Time

Product Genius
Automotive Retail Dealership
West London (W3)
£20,000 pa, OTE £25,000 pa, car and benefits
4 weekdays + Saturday & alternate Sundays

Renault London West seeks to employ a Product Genius!

This will be a highly customer-focussed role working alongside our existing sales team and based at our showroom in Park Royal, West London (W3).

As a Product Genius you will be meeting and greeting the dealership’s visitors to inspire and excite them about our range of vehicles. This includes the Renault, Dacia, Renault EV and RenaultSport model lines.

In person, you will be delivering guidance and comprehensive product information, vehicle presentations and test drives using the latest digital technologies before handing customers over to a member of the sales team to complete purchase transactions. You will even have the capacity to provide prospective digital enquirers with personalised virtual car walk-arounds delivered by video emails!

Post-sale, you be carrying out vehicle handovers and follow-up courtesy calls to ensure complete customer satisfaction.

You will be a passionate Ambassador for our brands and our dealership, reflecting the correct corporate image and standards at all times. As well as building a warm rapport with all guests, deploying straightforward non-technical terms when necessary, your role will be to provide them a transparent and enjoyable Guest Experience that is second to none!

You must hold a full and clean UK Driver’s licence, held for at least one year, to be considered for this role.

You must also be able to work out shift pattern which will include 4 weekdays of work plus regular weekend work as detailed below.

Naturally you must also be perfect with your personal presentation, dedicated to providing customers with the best service and have utmost determination to keep your own product knowledge up to date. We will assist you in this regard by providing a blend of e-learning, instructor and classroom-led training on our product portfolio and process.

Further new product releases are planned in the coming months for which you will be included on exciting product launch events both at the dealership and corporate event locations.

Hours of work

  • 4 weekdays + Saturday and alternating Sundays
  • 8:30am to 6:00pm weekdays.
  • Saturdays 9am to 6pm.
  • Sundays 11am to 5pm.
  • Occasional late rota on weekdays with a 7pm finish.
  • One regular weekday off per week

In return, this job offers a basic salary of £20,000 per annum, uncapped commission OTE £25,000 pa, a company car from day one, and a tax-efficient car after just one month’s service.

Fringe benefits include 24 days annual leave, pension, employee benefits and discount scheme and superb career progression opportunities.

How to Apply

Please online with using the 'Apply Now’ button and including your CV.

We look forward to hearing from you!

PLEASE NOTE: due to the high number of responses received, regretfully we are only able to respond to successful applicants.

** Strictly no Agencies please **


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