Marketing and Communications Executive

11 Apr 2018
16 May 2018
Contract Type
Full Time

Marketing and Communications Executive


Competitive Salary & Benefits

Great opportunity within Capita Software Services for a Marketing and Communications Executive

About the role

Working closely with the business marketing leads and fellow team members you will be responsible for managing the communications, campaign and messaging elements of Capita's software services (CSS) marketing activity

As part of the specialist marketing team that consists of several other communications and marketing specialists, event management, design, digital and web resources, you will form part of an "agency" style approach to deliver marketing services to three core CSS business areas encompassing software solutions for the public sector, financial software and payment management markets.

About Capita | Capita Software Services

Capita Software Services is a leading supplier of software solutions to the financial services, public sector and payments sectors, combining strong client partnerships with innovation to develop the latest technology into intuitive solutions. Working closely with our clients to find the best way to streamline their customer interactions, our high-performance software is designed to enhance both how services are delivered, and the customer experience itself. Our specialist knowledge includes areas such as mortgage origination and servicing, customer services, digital solutions, mobile technology, social care, housing management, revenues and benefits processing and payment management, as well as providing the financial research and intelligence tools used by over 50% of independent financial advisors. Our collaborative approach ensures our solutions are designed around our clients: understanding how they work, think and what they need to deliver exceptional customer service lies at the heart of our business.

What you will do:

  • Taking briefs and working with the marketing managers to develop messaging and integrated campaigns that support delivery of strategic marketing objectives for the CSS businesses

  • Creation of campaign plans with multiple content elements and integrated approaches to delivery channels

  • Creating and editing copy provided through briefings or by business stakeholders that reflect our messaging and is optimised for the channel for which it has been designed e.g. SEO optimised copy for web

  • Working with our internal design resource to manage appropriate design application for all collateral and communications activities whilst taking advantage of the opportunity to utilise existing templated creative applications and approaches and maintain a level of consistency across the business

  • Attendance and reporting at regular planning meetings run by the Marketing Operations Manager in order to ensure the smooth ongoing management of the marketing activity

Your experience will include:

  • Relevant experience working in a similar role within a corporate organisation

  • Outstanding communications skills: messaging and value proposition creation, copywriting, proof reading, written and personal communications skills

  • Ability to influence and develop relationships with stakeholders and apply a blend of diplomacy and assertiveness whilst maintaining a flexible and accommodating approach

  • Excellent project management skills, with strong organisational and planning skills and an ability to stay cool under pressure, working to tight deadlines and juggling many things at once

  • Self-motivated and enthusiastic with an ability to adapt to ever-changing workload priorities and a willingness to take responsibility and ownership of role

  • Proven ability to work autonomously, manage own workload and see tasks through to completion

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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