Luxury Senior Sales Assistant - Accessories & Leather Goods
My client is a high fashion luxury retailer goods, known for their rich heritage and exquisite craftsmanship. Specialising in leather goods, lifestyle accessories, jewellery and ready-to-wear who are looking for experienced Sales Assistants to join their team in Central London.
The role will include maintaining stock levels, merchandising and the standards of excellent customer service, product knowledge, personal presentation and team work. This is an excellent opportunity to join a highly respected sophisticated company. In addition to an excellent salary and monthly commission they offer an excellent benefits package
Main Responsibilities will include:
- Establish and maintain strong client relationships by ensuring that all clients requests and after sales service issues are followed up and communicated in a timely manner
- Develop and maintain, good and constant communication with your line manager and/or Store Manager
- Establish and maintain strong relationships within your own store by providing high level customer service at all times, including prompt response to requests
- Ensure that your stock areas are kept safe, clean and tidy
- Learn merchandising standards for your department and ensure that displays are regularly updated and changed, to provide more interest to the customers.
- Maintain and develop an in-depth product knowledge of all departments.
- Successfully participate and complete in any training provided.
- Have a professional approach and demeanour in keeping with store standards.
- Ensure absolute confidentiality of the company's commercial activities and internal affairs
- Strong experience in accessories and leather goods
- Must have previous experience working in a luxury boutique
- Excellent selling skills
- Outstanding communication skills
- Organised, flexible and reliable
- Good team player with capacity to work autonomously
- Professional with ability to work efficiently and accurately under pressure
- Respect your team and the customer by being articulate, immaculate, and punctual at all times.