IT Care Desk-side Engineer

Recruiter
Aviva
Location
United Kingdom
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Deskside Support Analyst - Role Profile Aviva is an award winning and innovative FTSE 100 insurance giant withheadquarters in the City of London. They lead the way in innovativeinsurance solutions for the digital age and are changing the way theindustry works with a new and exciting take on how people view themarket. They are looking for a smart creative desktop supportprofessional with a passion for thinking differently and a real drive tosucceed in the industry. The successful candidate should have a goodbackground in desktop support, a real desire for self-development and acan do attitude to change. A solid technical background is essentialalongside a demonstrable track record in a corporate environment.In this exciting and evolving role you'll work closely across various ITsupport teams to ensure an effective delivery of 1st and 2nd line ITsupport. Working on our innovative Service Bars and as a Desksideengineer you will provide 1st and 2nd line technical support tocolleagues in our City and Hoxton based offices.You'll resolve technical issues, take ownership of Requests tocompletion, and liaise with 3rd parties and our internal solution providers.You will also provide IT help and support to our London based investmentteams and colleagues in satellite offices across Europe and Asia.The successful candidate will be a team player with outstanding customerservice skills and will have experience of working in a fast paced,demanding environment. You will be rewarded with all the usual benefitsof a large blue chip company and excellent scope for progression andcareer development.This is a really exciting time to be joining Aviva and helping to shapethe future direction of the company as it leads the way in the Insurancedigital revolution.In addition you'll have experience in the following: Windows 7 and 10 Microsoft Outlook 2010 & 2016 BES12 Microsoft Office applications Good understanding of network protocols Mobile devices (iPhones, iPads, Blackberrys) Mobility / VPN technologies Remote desktop support tools Audio Visual support (desirable) Exposure to trading platforms eg. Bloomberg (desirable)What will you get for this role? Salary from 30,400 Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through "My Aviva Extras" plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save schemeBring to Aviva what makes you different and we'll support you to do thebest work of your life. We encourage applications from everyone whowants to help us achieve our purpose of helping our customers to Defy Uncertainty.One of Aviva's core values is Care More, and this is brought to lifethrough the flexible ways we like to work. This may include working fromhome some of the time, or flexible work schedules to accommodate parentand carer responsibilities, further studies and hobbies.We prefer all applications to be submitted online, however if yourequire an alternative method of applying please contact Vicky Gianre inthe Resourcing team on 0117 928 4420. - provided by Dice VPN, WINDOWS, WINDOWS 7

Similar jobs

Similar jobs