Credit Control - CC

Vargo Recruitment Ltd
Caerphilly (Caerffili)
13 Apr 2018
12 May 2018
Contract Type
Full Time
Vargo is recruiting on behalf of a successful collection client based in Caerphilly. This role will be Reporting to the Credit Control Manager. To manage own Portfolio/Ledger dealing with all aspects of credit control within that ledger, to obtain payment for all overdue invoices by contacting the customers requesting payment in a polite and professional manner and to ensure set KPI’s are achieved.


·Manging a variety of ledger accounts and values

·Contact the client, ensuring they have received the invoice & requesting payment where overdue via telephone, letter and email.

·Ensure that notes are kept up-dated and factual.

·Escalate chasing action to next level in accordance with company credit cycle where initial chasing has not resulted in payment and where no query has been raised.

·Liaise with other colleagues both within the department and other departments where necessary, ensuring there is always an awareness of outstanding problems.

·Deal with any payment or contractual queries from clients including the setting-up of Payment Plans & takings credit card payments via telephone where applicable.

·Keep the Team Leader and Manager up-dated as to any relevant problems as and when they arise.

·Preparing accounts for external debt agents when all efforts to settle outstanding payment have been exhausted.

·Be proactive in identifying and monitoring 'at risk' accounts.

·Alerting credit control manager of deteriorating payment trends by clients and ensure regular credit checks are made in order to monitor situation.


·Credit Control experience

·Good Telephone Manner



·Team Player

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