Senior Network Engineer

13 Apr 2018
12 May 2018
Contract Type
Full Time
Senior Network Engineer
Location: Hampshire
Salary: £28,000 - £38,000

The Role:
I am currently recruiting for a well established Communications company who are looking for a Senior Network Engineer to report directly to the Operations Manager. The ideal candidate will be responsible for maintaining the design and integrity of the internal network, including customer-facing hosted and cloud environments as well as providing expert technical assistance and support to our Technical Team and other areas of the business as needed. This role will also include designing, implementing and testing complex infrastructure in support of our customer needs.

You will be a key member of the Technical Operations Team you will provide onsite and remote support to clients who have critical response time requirements for their business technology systems. You will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address level 3 escalations, work closely with the project coordinators on team related projects, and troubleshoot over the phone/onsite/via remote access.

  • Remote monitoring and management of system alerts and notifications
  • Perform network assessments and security audits
  • Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
  • Work with Sales Team to Engineer projects, providing knowledge and advice where possible.
  • Provide technical services and support for the following areas:
    • Network level: WAN and LAN connectivity, routers, firewalls, and security
    • Internal systems, cloud and network infrastructure.
    • Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint
    • Virtualization technologies: VMware, Citrix, and Microsoft
    • Remote access solution support: VPN, Terminal Services, and VDI/Citrix
    • Document maintenance for all computer systems and network infrastructure
    • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
    • Be available for other engineers and coach them to resolution.
Skills Required
  • Switching (Capacity Planning & VLAN’s)
  • Juniper/SonicWALL: CSSA/CSSP
  • Labtech Certified Professional
  • MCSA Server 2012
  • MCSE Server Infrastructure Routing (OSPF, RIPv2, BGP)
  • WAN Technology (MPLS, VPLS, VPN)
  • Voice Technologies (POTS, VoIP, SIP Trunking)
  • Cisco CCNA/CCNP
  • Familiarity with: VPNs, SIP Trunking, BGP, VLAN, Large Scale Wireless Deployments, MPLS Networks and Infrastructure
  • Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and other security related technologies
  • Qualified candidates must have a minimum of 5 years' experience working in a similar role or 3 years of experience working in Managed Services
  • A qualified candidate will have a clean driving record and be insurable under Silver Lining's automobile policy.
If you are an ambitious, hard-working individual who is looking for a new challenge, who wants to join a business which will reward your commitment and hard work, then please do call Hal SER LTD 01254 781300

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