Head of Navigators & General Underwriting

Zurich Insurance
13 Apr 2018
21 Apr 2018
Contract Type
Full Time
Location: Brighton

The opportunity:
As Head of N&G your role will be to manage and lead assigned underwriting units, usually comprised of a large region or for a line of business, to aid in making appropriate underwriting decisions.

Key Responsibilities:
• Manage the selection/denial of new and/or renewal business for a large region or for a line of business.
• Underwrite and analyse new and renewal business within delegated authority levels.
• Demonstrate specialised knowledge and expertise in products and industry.
• Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating manual rules.
• Recommend and implement action plans after reviewing agency books of business and profit/growth results and trends.
• Develop and maintain relationships with distributors (agents and brokers) in support of business retention and acquisition and work with customers and distributors (agents & brokers) to determine their insurance-related needs and provides solutions.
• Support the organisation's sales culture by being a Help Point for agents, brokers, and customers.
• Assure development and implementation of policy, procedures and standards to produce profitable results
• Advanced and in-depth knowledge of products and line/s of business.
• Excellent managerial, team building, and organisational skills.
• Previous extensive management experience.
• Superior skills in relationship building, active listening, needs analysis, and win-win negotiating.
• Demonstrates strong presentation skills and a solutions and service orientation.
• Establish and agree key performance targets and financial budgets for underwriting unit in order to optimise business performance in line with set objectives.
• Lead the implementation of complex projects, typically as part of a major change or business improvement initiative involving multi-disciplinary teams and timescales in excess of one year that impact underwriting.
• Educate and influence senior colleagues by demonstrating the impact of all relevant policies and governance processes to own area to ensure that the business is not exposed to undue risk.
• Review themes from complex analysis conducted by others to make informed, authoritative technical/professional recommendations to determine approaches to underwriting in own area in order to improve business performance in the medium and longer term.
• Develop processes and review policies relevant to underwriting in own area to ensure they are in line with strategic business objectives.
• Manage relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction.
• Participate in leadership team meetings of assigned area to provide specialist guidance and enable the implementation of policy, projects and change initiatives.
• Contribute to the business strategy within own area to align underwriting strategy with wider business goals within a particular market.
• Participate in the community of global/regional proposition development practitioners in underwriting to share best practice and continue to meet customer´s needs.
• Oversee development plans for underwriters across own area of business to ensure the capability exists to drive business results.
• Oversee design and implementation of rating tools and methodologies to deliver value to customers whilst being commercially viable for the organisation.

The Reward:
The salary for this role is between £75,000 - £85,000 depending on experience.
As well as this we are offering a generous flexible benefits package which includes an annual company bonus subject to performance, company car, laptop, BUPA, and a 12% pension scheme. We're also happy to consider flexible working arrangements and welcome applications from everyone.

Who we are:
Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don’t you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. This is no easy task. In today’s interconnected world, tackling risk is fast, unpredictable and invigorating. You’ll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You’ll be tackling issues like these in over 170 countries. It’s a big challenge, but you’ll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.

As you make an impact across borders, you’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

Further information:
At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome, regardless of age, gender, religion, ability, culture, sexual orientation or mental health status. Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

This job was originally posted as www.totaljobs.com/job/80933278

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