Ecommerce Merchandising & Optimisation Manager

My client is looking to recruit an E-commerce Merchandising and Operations Manager to work with the merchandiser team as well as the media and content team.

You will report to the head of E-commerce.

Key Responsibilities:

· Liaise with commercial team to create seasonal category plans and develop online range

· Liaise with the ecommerce commercial team to merchandise the automated feed range of AAT products e.g. RKW

· Liaise with commercial, marketing and production teams to co-ordinate business event support, new product launches and website content

· Implement the optimisation roadmap utilising the MVT tool to optimise customer journeys and real estate

· Use Rich Relevance placements to best manage additional up sell & cross sell sales and merchandising opportunities

· Work closely with other web team leaders to develop web assets to best support TV activity as well as maximising non- TV product

· Ensure that all products are correctly merchandised, optimised and promoted effectively across the site, mobile and via e-marketing channels to maximise opportunity

· Ensure navigation is optimised and intuitive by monitoring customer journeys and site metrics

· Utilise the regular reports generated to assess opportunities and issues across key site KPIs

· Manage & inspire the merchandiser team and aid development in both job competencies & personal development

You will need to be:

· Highly organised with excellent attention to detail

· Proactive and able to work on own initiative

· Excellent communicator, able to work in a confidential manner

· Ability to identify commercial opportunities from reported data

· An understanding of the online marketplace and retail trends

· Ability to think commercially about a wide range of products whilst putting the customer at the forefront of all decisions

· Commercial acumen with a passion for internet retail

· Confident with data analysis and excel

Knowledge & Experience:

· Experience of using web analytics packages

· Experience of using onsite search and merchandising tools

· Previous experience of working in an Ecommerce retail environment

· An understanding of PPC, affiliates, social and other marketing channels

· An understanding of MVT