Apprentice Mobile Support Engineer

Recruiter
Capita
Location
London (Greater)
Posted
13 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
Becoming an Apprentice Mobile Support Engineer with Capita Managed IT Solutions: The Apprentice Mobile Support Engineer role gives the successful candidate the opportunity to work in a hands on capacity having a direct impact on the business from day one, alongside this you will be a part of a team there to support you and help you to learn and develop. You will study one day a week for an industry recognised qualification which will form the basis of your future career path You would be joining a team based in Barnet, who provide 1st, 2nd and 3rd line IT support for approximately 70 schools across the borough providing both remote service desk and onsite support to teaching and administration staff. What you will do: * Monitoring and updating any issues reported in the fault logging system * Identifying IT issues, planning and agreeing suitable and efficient approach to resolving them * Ensuring compliance. Regularly auditing hardware and software to ensure that the latest security patches and virus updates are applied * Installation, configuration and day to day maintenance of a variety of equipment across the school * The management and training of hardware and software assetsYour experience will include: * Knowledge/experience of networks including PCs, tablets phones and routers (in a home environment is fine) * Knowledge of TCP/IP, DHCP and DNS * Have with gained a GCSE in an IT based subject or an equivalent qualification * A keen interest in a career in ITAbout Capita Managed IT SolutionsCapita Managed IT Solutions is part of our IT Services business and is a leading provider of IT Services delivering Cloud, End-to-End IT Solutions and IT Managed Services to the education, energy and utilities, health, public and private sector organisations. Hundreds of organisations across the UK and Ireland choose to use our flexible, professional and reliable managed IT solutions. Joining us, you’ll deliver true digital transformation to businesses and organisations.Managed IT Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Jo Robinson by email at for guidance.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.| Become a Change Maker | Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

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