Credit Controller

Quality Compliance Systems
London (Greater)
13 Apr 2018
20 Apr 2018
Contract Type
Full Time
Credit Controller

Location: Uxbridge, UB8
Salary: Competitive, DOE
Contract: Full time, Permanent

QCS is the leading compliance quality improvement system for the Care sector. Our service provides over 39,000 Care, Dental and Medical professionals with access to the most comprehensive set of customised policies, procedures and quality assurance toolkits. Over 2,300 dedicated pages of guidance are reviewed and updated regularly in line with legislative and regulatory requirements, including the CQC's changes to their Key Lines of Enquiries (KLOEs), and Best Practice guidelines, by our team of leading industry experts. Instant updates are delivered digitally, 24/7, directly to our customers via the online management system and QCS App.

QCS now seeks a full-time Credit Controller to own the day to day of the credit control process and in-house credit control software. Reporting directly to the Finance Director, the Credit Controller is responsible for the management of all outstanding debts and cancelled direct debits, ensuring timely cash collection and resolution of issues and queries. This is a unique opportunity for an experienced Credit Control professional to further their career by contributing to the efficiency and success of the credit control process in a growing organisation.

The Credit Controller role:

• Maximise cash collections through proactive telephone, email & written communications with debtors.
• Ensure the maximum number of cancelled direct debits are reinstated.
• Reduce debtor days through timely communications.
• Manage payment breaks and payment plans working with debtors to find the best repayment solution.
• Accurate allocation of collections on in-house credit control software.
• Work with outsourced solicitors for escalating problem accounts.
• Manage regular meetings with Finance Director and Sales Teams to highlight problem accounts and suggest next steps.
• Provide accurate reporting of cash collections & direct debit reinstatements.
• Constantly looking to improve the cash collections processes and drive down debtor days.

The Person:

• You are an experienced Credit Controller with 3+ years in a similar role.
• You are expert at chasing defaulted direct debits in both B2B & B2C.
• You are extremely confident with IT and have the ability to work across multiple systems seamlessly.
• You pay attention to detail and have a ‘right first time’ attitude.
• You are the most organized person in the team.
• You are a capable self-starter, able to self-direct work in a changing environment.
• You set an inspiring example through personal delivery, energy and positivity.
• You are flexible, resilient and committed to this next stage of your career.
• Experience of the following, an advantage: Credit Control Team Leader, Credit Controller, Accounts clerk, Ledger clerk, Debtors, Sales Ledger, Purchase Ledger, Invoicing, Invoices, credit control officer, Accounts Receivable, Accounts Receivable Clerk, Accounts Receivable Assistant, Credit control

This opportunity is a permanent and full-time role based at our office in Uxbridge. A competitive salary and a KPI based bonus scheme is offered - plus pension, a core hours scheme and additional perks.

If you feel that you would like to join our friendly, professional team of people who work closely together to develop both the business and the products we offer, then please apply.

Due to the volume of applications we receive we are unable to respond to all applicants. If you do not hear from us within four weeks please assume that your application has been unsuccessful.

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